Implementation Services

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Advisory & Delivery

Delivery from design through go-live and stabilisation.

Our implementation services ensure successful ERP, CRM, HRMS, WMS and enterprise application deployments using proven methodologies that reduce project risks and accelerate business value.

We run full implementations of Dynamics 365, Oracle Fusion, NetSuite and Business Central: process design, configuration, data migration, integration, testing, training and cutover.

Delivery is phased with fixed checkpoints, so the business sees working software early and the go-live decision is made on evidence.

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Implementation Services

Modules

Everything The Solution Covers

Project Management
Business Requirements Analysis
Solution Design & Architecture
Configuration & Setup
Development & Customisation
Data Migration
Upgrade & Modernisation
System Integration
User Acceptance Testing (UAT)
Training & Support
Training, Go-Live & Hypercare Support

What We Deliver

Implementation Services Capabilities

01

Process design

Workshops that map current process to the platform, with decisions logged and signed off.

02

Configuration and build

Standard-first configuration, extensions only where the process genuinely requires them.

03

Data migration

Extraction, cleansing, mapping and repeatable load runs validated by the business.

04

Testing and cutover

System, integration and user acceptance testing, dress rehearsals and a cutover runbook.

Outcomes

Outcomes that move your business forward.

We measure success by the impact we create. Here's what good looks like when Implementation Services is running the way it should.

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Go-live decided against defined exit criteria

Fixed checkpoints and evidence, not a date on a plan, decide when the business is ready to go live.

Migrated data reconciled before switch-over

Repeatable load runs are validated by the business before the old system is switched off.

Users trained on their own data, not a demo set

Training runs on migrated production data, so the first live transaction isn't also the first unfamiliar one.

Support model ready on day one of live running

Hypercare support is staffed and defined before go-live, not assembled after the first ticket.

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Have a technology priority to solve?

Tell us what you are trying to achieve. We will bring together the right capability, technology and delivery model to help move it forward.