Energy & Utilities

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Network assets, field work and metered billing on one platform.

Power, water and district-cooling utilities run long-lived network assets against a service obligation. The asset register, the work that keeps it running and the revenue it earns usually sit in three unconnected systems.

We bring the asset, work management and billing sides onto one platform, so a substation, the crew that maintained it last quarter and the accounts it serves are the same set of records.

Field crews are the part that suffers most from fragmentation. Mobile work orders with the asset history, the permit and the spares list attached mean a job is completed on the first visit rather than scheduled twice.

Regulators, off-takers and the board all want the same numbers from different angles — losses, availability, capital spend and cost per connection — and those only agree when they come from one system of record.

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Energy & Utilities

Solution

What We Put In Place

An asset-centric core: network and plant register, condition data, preventive plans and work orders tied to the same cost objects finance reports on.

Metering, billing and customer service on the same platform as the ledger, so consumption, adjustments and collections are one auditable trail rather than a monthly import.

Telemetry and SCADA data landed alongside transactional data, so load, outage and consumption analytics run against operational reality instead of a sample.

Modules

Everything The Solution Covers

Asset & Network Register
Preventive Maintenance
Work Order Management
Field Service Mobility
Outage & Incident Management
Metering & Billing
Customer Service
Spares & Inventory
Capital Projects
Procurement & Contracts
IoT & Telemetry
Demand & Load Forecasting
Regulatory Reporting
Analytics & Dashboards

What We Deliver

Energy & Utilities Capabilities

01

Asset and network management

Hierarchical asset register, condition monitoring, criticality ranking and replacement planning.

02

Field work execution

Scheduling, dispatch, permits and mobile work orders with asset history and spares in the crew's hand.

03

Metering to cash

Meter reads, tariff and slab calculation, billing, adjustments and collections on one ledger.

04

Capital and regulatory reporting

Project cost-to-complete, capitalisation and the loss, availability and spend returns regulators ask for.

Outcomes

Outcomes that move your business forward.

We measure success by the impact we create. Here's what good looks like when Energy & Utilities is running the way it should.

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One asset history behind maintenance, capital and billing decisions

The register, the work orders against it and the revenue it earns read from the same record rather than three systems.

Field jobs closed on the first visit

Crews get the asset history, permit and spares list on the work order, so a second trip is the exception.

Billing exceptions caught before the run, not after

Meter reads are validated against consumption history so estimates and misreads are corrected before invoices go out.

Outage response measured, not estimated

Incident, restoration and crew timestamps come off the work record, so availability reporting is a by-product of the work.

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