Accelerate Customer Relationship Management With AI-infused Sales Insights

Over and over you have heard or read that Dynamics 365 helps your business generate revenue while you spend less time logging every customer activity and updating Dynamics 365 data. In this blog we are going to focus on this amazing feature that lessen your workload and give you more meaningful sales insights. Less is more!

In the latest update, Dynamics 365 Sales Insights is upgraded with automate activity capture feature. When you enable premium auto capture, you help sales team through suggesting relevant customer activities in Dynamics 365 Sales by capturing emails and meetings from Outlook.

In addition to this, premium auto capture provides suggestions for creating new contacts. This is done with advance natural language processing algorithms resulting in increased team’s productivity. The good news is that with rapid development with AI and NLP (natural language processing), a large part of manual work is automated which was time consuming and error prone.

The seller can now drive into personalized engagement and build profitable relationships. With this feature by your side, you know the next best actions to be taken for scoring leads and opportunity.

You get to start conversation and build rapport with personalized conversation starters based on previous communications. Suggestions like emails and meeting are captured from Microsoft Office 365 data and made available to you to review or save for other team members to view.

Explore new applications and features headed to Dynamics 365

We look forward to sharing more updates as they are released. Join us to experience how Microsoft business applications work together seamlessly to unify your data so you can make better decisions with built-in intelligence.

Why Choose Forte Business Solution?

We are leading Microsoft Dynamics 365 partner in Dubai providing services like licensing, customization, integration, implementation and support. Whether you want to host Dynamics 365 Solution in the Cloud or On-Premise, our expertise will help you with the smooth transition to Dynamics environment; without affecting your on-going business.